Feedback & Evaluation

موضوع: Feedback & Evaluation الأربعاء يناير 26, 2011 5:16 pm

Feedback & Evaluation

giving effective feedback to learner

What is Feedback?

The process of informing learners of your perceptions of their performance and suggestions for improving their performance, It involves providing learners with positive reinforcement on appropriate performance and constructive criticism on less effective performance.

Why feedback is Essential?

People hold overly favorable views of
their abilities
Incompetence causes poor performance and the inability to recognize that one’s performance is poor

Benefits of Feedback

Feedback helps learners…
evaluate their own knowledge and skills
identify strengths and weaknesses
understand preceptors’ expectations and weather they are meeting those expectations
make continual adjustments to performance
maintain a focus on improvement

Guidelines for Effective Feedback

Setting the Stage
Timing
Actual Content

Positives for Giving & Receiving Feedback

Better patient care
Increased professional growth of RN and delegates
Improved opportunity for future jobs
Delegate is motivated to more enthusiastic level through growth and learning, .
Good performance is encouraged / reinforced
Teamwork is promoted through improved communication
RN shows improvement in team leading abilities

Feedback should be

T imely (as soon as possible after the behavior
O bserved (based on your personal observations
L imited (to a few items, not overwhelming
D escriptive (expressed objectively as facts, not opinions
A ctions (concerns professional behaviors
S pecific (concerns specific, changeable behaviors